Terms & Conditions

Martinovich Health

Last updated: June 15, 2026

Welcome to the Martinovich Health website.

These Terms & Conditions outline the terms for using our website and engaging with Martinovich Health. By accessing this website, submitting an enquiry, booking a service, or using our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use this website.

1. About Martinovich Health

Martinovich Health provides healthcare support services across Western Australia, including nursing care, early parenting support, workplace health services, workplace drug and alcohol testing, employee wellness checks, and workplace education sessions.

Martinovich Health
Location: Hammond Park Western Australia

Email: hello@martinovichhealth.com.au
Phone: 0451 701 285

2. Website Information

The information on this website is provided for general information purposes only.

While we aim to keep website content accurate, clear and up to date, Martinovich Health does not guarantee that all information will always be complete, current or suitable for every individual situation.

Website content should not be considered a substitute for personalised healthcare advice, diagnosis or treatment from an appropriate healthcare professional.

3. Not for Medical Emergencies

This website, enquiry form, email and phone contact are not intended for medical emergencies or urgent healthcare concerns.

If you require urgent medical attention, please call emergency services, contact your local healthcare provider, or attend the nearest emergency department.

In Australia, call 000 in an emergency.

4. Services

Martinovich Health may provide services including, but not limited to:

  • Early parenting support
  • General nursing care
  • Workplace drug and alcohol testing
  • Employee wellness checks
  • Workplace health education sessions
  • Health education and guidance
  • Referrals and advocacy where appropriate

All services are subject to availability, suitability, individual needs, location, scope of practice, professional requirements and any relevant legal or regulatory obligations.

Martinovich Health reserves the right to decline, cancel or refer an enquiry where we believe the requested service is outside our scope, unsuitable, unsafe or better managed by another healthcare provider or service.

5. No Guarantee of Outcomes

Martinovich Health provides professional, compassionate and practical healthcare support.

However, we do not guarantee specific health outcomes, workplace outcomes, insurance outcomes, parenting outcomes or personal results from using our services.

Any support, guidance or education provided is based on the information available at the time and should be considered in the context of your individual circumstances.

6. Bookings and Appointments

Bookings may be made by contacting Martinovich Health directly.

Appointment availability may depend on service type, location, staffing, travel requirements and suitability of the requested service.

You are responsible for providing accurate and complete information when making an enquiry or booking a service. This helps us assess your needs and determine whether our services may be appropriate.

Martinovich Health may request additional information before confirming a booking.

7. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact Martinovich Health as soon as possible.

Cancellation or rescheduling terms may vary depending on the service, notice provided, travel requirements, workplace arrangements and any agreed booking terms.

Where a specific cancellation policy applies to a service, this will be communicated to you before or at the time of booking.

8. Fees and Payment

Fees for services may vary depending on the type of service, duration, location, travel requirements, workplace needs and individual circumstances.

Where applicable, fees will be discussed or provided before services are confirmed.

Payment terms, accepted payment methods and due dates will be communicated as part of the booking or service arrangement.

Failure to make payment as agreed may result in services being postponed, cancelled or placed on hold.

9. Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law or other applicable laws.

Where services are supplied to consumers, consumer guarantees may apply.

If there is an issue with a service, please contact Martinovich Health so we can review your concern and respond appropriately.

10. Workplace Services

For workplace drug and alcohol testing, employee wellness checks and workplace education sessions, the business or organisation requesting the service is responsible for ensuring that appropriate workplace policies, employee communication, consent procedures and internal processes are in place.

Martinovich Health provides services professionally, respectfully and confidentially, in line with relevant standards and service requirements where applicable.

Workplace services may require coordination with managers, HR teams, employees, contractors or other workplace representatives.

11. Workplace Drug and Alcohol Testing

Drug and alcohol testing services are conducted in line with relevant procedures, documentation requirements and applicable Australian Standards where relevant.

Martinovich Health does not provide legal advice regarding workplace policies, employment decisions, disciplinary action or industrial relations matters.

Employers should seek independent legal, HR or workplace relations advice where required.

12. Health Education

Workplace education sessions and health education services are provided for general education and wellbeing support.

Education sessions are not intended to replace individual medical advice, diagnosis or treatment.

Employees or participants with personal health concerns should seek advice from their own healthcare provider.

13. Client Responsibilities

When using Martinovich Health services, you agree to:

  • Provide accurate and complete information
  • Inform us of relevant health, safety or access concerns
  • Treat staff respectfully and safely
  • Follow agreed booking and payment arrangements
  • Ask questions if you do not understand information provided
  • Seek urgent medical help when required

Martinovich Health may stop or refuse services if there are safety concerns, inappropriate behaviour, incomplete information, or circumstances that make service delivery unsuitable.

14. Privacy and Confidentiality

Martinovich Health is committed to protecting your privacy and handling personal and health information respectfully and confidentially.

Personal information is collected, used and stored in accordance with our Privacy Policy and applicable privacy obligations.

Please read our Privacy Policy for more information about how we collect, use and protect personal information.

15. Website Links

This website may contain links to third-party websites or external resources.

These links are provided for convenience only. Martinovich Health is not responsible for the content, accuracy, availability, security or privacy practices of third-party websites.

Accessing third-party websites is at your own risk.

16. Intellectual Property

All content published on the Martinovich Health website and official social media platforms, including text, graphics, logos, branding, photographs, videos, downloadable resources, documents, educational materials, website design and other content, is owned by or licensed to Martinovich Health unless otherwise stated.

Website and Social Media Images

Images displayed on this website and on Martinovich Health social media platforms are provided for illustrative, educational and promotional purposes only. Unless specifically stated otherwise, individuals shown in photographs may be models, stock images, staff members, volunteers or representative examples and should not be interpreted as actual clients, patients, employees or service recipients of Martinovich Health.

Images, photographs, graphics and visual content published by Martinovich Health must not be copied, reproduced, downloaded, modified, distributed, republished or used for any purpose without prior written permission from Martinovich Health.

Martinovich Health Logo and Branding

The Martinovich Health name, logo, branding elements, graphics, designs, slogans and associated intellectual property are the exclusive property of Martinovich Health.

The Martinovich Health logo must not be copied, replicated, modified, reproduced, displayed, distributed or used in any format, including websites, social media, printed materials, advertising, promotional content or other media, without the prior written permission of the owner of Martinovich Health.

Social Media Content

Content published on Martinovich Health social media accounts, including photographs, videos, graphics, educational resources, written content and marketing materials, is protected by copyright and intellectual property laws.

Users may share official Martinovich Health social media content using the sharing functions provided by the relevant platform. However, downloading, reproducing, modifying, republishing or otherwise using content outside of these sharing functions without written permission is prohibited.

Permitted Use

You may view and use the website and social media content for personal information and legitimate business enquiry purposes only.

You must not copy, reproduce, distribute, modify, republish, sell or use any Martinovich Health content, branding or intellectual property for commercial purposes without prior written permission from Martinovich Health.

Unauthorised use of Martinovich Health intellectual property may result in legal action.

17. Limitation of Liability

To the maximum extent permitted by law, Martinovich Health is not liable for any loss, damage, cost or expense arising from the use of this website, reliance on website information, or use of our services, except where liability cannot be excluded under applicable law.

Nothing in these Terms & Conditions excludes any rights or remedies that cannot be excluded under Australian law.

18. Changes to These Terms

Martinovich Health may update these Terms & Conditions from time to time.

The updated version will be published on this website with the revised “Last updated” date.

Your continued use of this website or our services after changes are published means you accept the updated terms.

19. Governing Law

These Terms & Conditions are governed by the laws of Western Australia and the laws of Australia.

Any disputes will be handled in accordance with the applicable laws and courts of Western Australia, unless otherwise required by law.

20. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Martinovich Health
Location: Hammond Park Western Australia

Email: hello@martinovichhealth.com.au
Phone: 0451 701 285