Privacy Policy

Martinovich Health

Last updated: June 15, 2026

Martinovich Health respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, or use our services.

By using our website or providing your personal information to Martinovich Health, you agree to the terms of this Privacy Policy.

1. Who We Are

Martinovich Health provides professional healthcare support, including nursing care, early parenting support, workplace health services and workplace education sessions across Western Australia.

For privacy-related enquiries, you can contact us at:

Email: hello@martinovichhealth.com.au
Phone: 0451 701 285
Location: Hammond Park Western Australia

2. Personal Information We May Collect

Martinovich Health may collect personal information that you provide directly to us, including:

  • Your name
  • Email address
  • Phone number
  • Address or general location
  • Information submitted through our enquiry form
  • Details about the service you are interested in
  • Communication history with Martinovich Health

Depending on the nature of your enquiry or service, we may also collect health-related information or sensitive information where it is necessary to provide appropriate support.

3. Health Information and Sensitive Information

As a healthcare service provider, Martinovich Health may collect health information where it is reasonably necessary for providing our services.

This may include information relating to your health, wellbeing, care needs, pregnancy or parenting support needs, nursing support needs, workplace health services, or other relevant information you choose to provide.

We only collect sensitive information where required, with your consent, or where permitted by law.

4. How We Collect Information

We may collect personal information when you:

  • Submit an enquiry through our website
  • Contact us by email, phone or message
  • Book or request a service
  • Complete forms or provide information during service delivery
  • Communicate with our team
  • Use our website

Where possible, we collect information directly from you.

5. How We Use Your Information

Martinovich Health may use your personal information to:

  • Respond to your enquiries
  • Provide information about our services
  • Assess whether our services may be suitable for your needs
  • Arrange appointments or service enquiries
  • Provide healthcare support and related services
  • Maintain accurate records and documentation
  • Meet professional, legal, insurance and compliance obligations
  • Improve our website, communication and services

We do not sell your personal information.

6. Disclosure of Personal Information

We may disclose your personal information only where necessary and appropriate, including to:

  • Healthcare professionals or support services, where you have consented or where required for your care
  • Service providers who assist us with business operations, such as website hosting, email systems or administration
  • Legal, regulatory, insurance or professional bodies where required by law or professional obligations
  • Emergency services where required to prevent serious risk to health or safety

We only disclose information where it is necessary, authorised or required by law.

7. Website, Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience, understand website traffic and support website functionality.

Cookies may collect information such as browser type, device information, pages visited and general website usage.

You can adjust your browser settings to disable cookies, although some parts of the website may not function properly.

8. Storage and Security

Martinovich Health takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

We may store information electronically or in secure record-keeping systems. We aim to ensure personal and health information is handled with confidentiality, care and professional standards.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it, unless we are required to retain it for legal, professional or record-keeping purposes.

9. Accessing and Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct your personal information if you believe it is inaccurate, out of date, incomplete or misleading.

To request access or correction, please contact us at:

Email: hello@martinovichhealth.com.au

We may need to verify your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Martinovich Health is not responsible for the privacy practices, content or security of third-party websites. We encourage you to read the privacy policies of any external websites you visit.

11. Enquiry Forms and Urgent Medical Concerns

Our website enquiry form is for general enquiries only.

Please do not submit urgent medical concerns, emergency information or highly sensitive details through the website form.

If you require urgent medical attention, please contact emergency services or your local healthcare provider.

12. Privacy Complaints

If you have a concern about how Martinovich Health has handled your personal information, please contact us first so we can review and respond to your concern.

Email: hello@martinovichhealth.com.au

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy authority.

13. Changes to This Privacy Policy

Martinovich Health may update this Privacy Policy from time to time.

The updated version will be published on our website with the revised “Last updated” date.

14. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Martinovich Health
Email: hello@martinovichhealth.com.au
Phone: 0451 701 285
Location: Hammond Park Western Australia